(4.5 / 5)6+ Ratings

TrailRax Reviews

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Overall Rating

4.5

6 Reviews

561%
439%
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About TrailRax

TrailRax is a company that specializes in providing USA-manufactured, roof-rack equipment, and storage solutions for off-roading and overlanding adventures. Their products, such as the Pak Rax, are designed to utilize dead space on vehicles for storage without compromising the vehicle's capabilities. The company offers customizable solutions to enhance the off-roading experience, catering to both long-term adventurers and weekend warriors.

Payment Options Available

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TrailRax Pros & Cons

Pros of TrailRax:

Stability and Durability: The TrailRax modular roof rack stays stable in place, with no movement or loosening, even during off-road driving.
Aesthetics: It looks really nice and received compliments during field testing.
Accessibility: It does not block access to other areas of the vehicle and does not impede driver visibility.
Low Profile: It adds only a couple of inches to the overall height of the vehicle, maintaining a low profile.
Ease of Use: Attaching items to the rack is easy, and the rack system is well-made.
Weight Capacity: It exceeds OEM weight capacity, with a dynamic load of 700lb and a static load of 250lb.

Cons of TrailRax:

Wind Noise: The suction cup or vacuum pad on the Pak Rax did not hold well during testing, requiring reattachment.
Minor Rusting: Some minor rusting was noted on one of the bolts used for assembly.
Overloading: It is crucial not to overload the rooftop rack to avoid any damage or issues.

TrailRax Customer Reviews (6)

Marjorie Johnson

Verified Buyer

Sep 3, 2024

Rita Coffman

Verified Buyer

Sep 3, 2024

Christelle van Kats

Verified Buyer

Sep 2, 2024

Christine Eisenberg

Verified Buyer

Aug 31, 2024

Mollie Moss

Verified Buyer

Aug 31, 2024

Dawn Prieto

Verified Buyer

Aug 29, 2024

TrailRax Customer’s Q&A

No question yet

TrailRax Features and Benefits

Key Features and Benefits of TrailRax:

Higher Weight Capacity: TrailRax offers roof racks with a higher weight capacity than OEM options, ensuring stability and safety during off-roading adventures.
Easy Bolt-On Install: The modular design allows for an easy and straightforward installation process, making it convenient for users.
Wind Deflector: The roof rack includes a wind deflector to reduce wind noise and improve driving comfort.
Customizable Solutions: TrailRax provides a customizable foundation of products, allowing users to build their rack according to their specific needs.
Storage Solutions: The Pak Rax is a side-mounted roof rack that utilizes dead space on the vehicle for storage, enhancing the overall off-roading experience.
Durability and Reliability: TrailRax products are USA-manufactured, ensuring high-quality and reliability.
Versatility: Products cater to both long-term off-roading enthusiasts and weekend warriors, offering easy removal options for lighter vehicles to save on gas.
Customer-Centric Approach: TrailRax values its customer base and actively engages with users, sharing stories of how their products have helped in various off-roading scenarios.
Innovative Design: TrailRax continuously works on research and development to advance its products, offering more customization options and expanding its offerings.

TrailRax Pricing

TrailRax does not provide detailed pricing information on their website. However, they offer a range of products, including roof racks and storage solutions, with a delivery time of 4–8 days. For specific pricing, it is recommended to contact TrailRax directly or visit their store.

Pricing Information: Not available on the website. Delivery Time: 4–8 days.

Payment Method

TrailRax accepts various payment methods to provide flexibility and convenience for customers. These methods include credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Affirm for financing options. Payments are processed securely to ensure customer information is protected.

For more details or assistance, contact TrailRax customer support through their website.

TrailRax FAQs

TrailRax Return Policy?

TrailRax offers a lifetime limited warranty on all products, covering defects in materials and workmanship under normal operating conditions. This warranty does not cover normal wear and tear, scratches, accidents, or products used for racing/competition. The warranty is non-transferable and applies only to the original retail purchaser and the original installation of the product.

To return a product, obtain a Return Merchandise Authorization Number (RMA#) by contacting TrailRax. Proper packaging of the product is required, along with attaching your name, address, telephone number, and a copy of the RMA form with a detailed description of the problem. The original purchaser is responsible for shipping expenses to return the product to TrailRax. If the repairs are covered by the warranty and the product was properly shipped, TrailRax will pay the return shipping charges for domestic addresses only.

TrailRax reserves the right to refuse or void a warranty if the product falls under any of the void actions stated in their policy. The warranty does not cover defects caused by trail damage, overloading, incorrect assembly, or poor maintenance practices. TrailRax is not responsible for defects or damage to products manufactured by other vendors and sold through TrailRax.

For more information, contact TrailRax at their address or phone number provided on their website.

How To Open A TrailRax Account?

To open an account on trailrax.com, follow these steps:

Visit the TrailRax website.
Click on the "Account" icon located at the top right corner of the homepage.
Select the "Create Account" option.
Fill in the required information, including name, email address, and password.
Click on the "Create" button to complete the registration process.

If there is any issue or additional assistance is needed, contact TrailRax customer support through their website.

TrailRax Alternatives

Top 10 TrailRax.com Alternatives:

Front Runner Outfitters - Known for their durable and versatile roof racks and storage solutions.
Rhino-Rack - Offers a wide range of roof racks, cargo carriers, and accessories.
Yakima - Specializes in roof racks, bike racks, and cargo solutions.
Thule - Provides high-quality roof racks, bike racks, and cargo carriers.
GOBI Racks - Offers custom roof racks and accessories for various vehicles.
ARB 4x4 Accessories - Known for their rugged and reliable roof racks and off-road gear.
BajaRack - Specializes in roof racks and accessories for off-road adventures.
Prinsu Design Studio - Offers modular roof racks and accessories for various vehicles.
Smittybilt - Provides a range of roof racks, cargo carriers, and off-road accessories.
Eezi-Awn - Known for their high-quality roof racks, awnings, and camping gear.